Converting from HMDS to ANRMS

If you are having problems getting on AT&T and getting the error message that your User ID needs changed you will need to follow these steps to change the ID in the dialer.

1. First, click on the icon that connects you to the AT&T dialer. The big green connect will appear.
   
2. On the left hand side of screen you will see a settings tab, click it.
   
3. The next thing you will see is show or set up wizard..click that. This will get you into where you need to be.
   
4. Click next screen and when you do you will see your old ID. Change this to ANRMS and then click out rest of wizard to finish.
5. Your password has been RESET - your password will be the same as your User ID. So if your User ID is h@1a2b3c, your password will be h@1a2b3c. You will be prompted to change it after you have signed in.
   

If you tried to transmit without following these directions, your account is locked out. If you're locked out, Contact MDS/OASIS helpdesk at (800) 905-2069 or send an email to mdcn.mco@palmettogba.com and ask for a password reset. It will be reset to your User ID within 24 hours. Please give them the full 24 hours as they take a while to reset your password and you'll be wasting your time trying to connect.

Thanks, Tracy!

You can find the latest AT&T Global network client at https://www.qtso.com/mdcn.html